Gander Mountain Update

Well, I put in a survey about my experience at the Novi Gander Mountain store. The store manager personally called me to apologize. This was huge to me, I was amazed. He wanted to do whatever it took to fix it. I went back to the store to get my arrows cut to see if the place was any different and it was. I had a great experience so I let the guy know it wasn't all bad every time I was in there. The manager really impressed me! He said my opinion was important and would use my experience in the morning meetings in the store to better his staff. I appreciate how he handled the situation and he won me back as a customer.